Shipping & Returns

Once confirmed by e-mail to purchase the Pharmacy Montera snc will handle your request initiating the verification data that end with the delivery of what you order, through shipment, to 'address that you indicated on the form' s order in shipping address. You can follow both email and enter in your account the situation of your order. The usual time order management include avoidance (issued from the stores of Pharmacy Montera snc custody logistics) in 7 working days' receipt of payment (not to be considered in the calculation: the day of receipt of payment, on Saturday, days before holidays and holidays). The couriers used are: Bartolini and SDA. 

SHIPPING 

The shipping methods on the Italian territory are: 

Registered Mail: Euro 5 to 350 grams of weight and size medium 
Express Courier GLS Bartolini SDA: EUR 7 

For orders over 60 euro shipping cost is free. 

MARKING 

The mark is accepted but involves a surcharge of 4 million (including free shipping). 

DELIVERY 

Holiday periods: 
THURSDAY EASTER - Easter Monday 
HOLIDAY PERIOD OF PHARMACY 
21 December to 7 January 

Delivery times vary according to location of the customer and leave as little as 24 hours for express services after the effective date of shipment of order. In any event, these times as delivery may not be considered binding for the Pharmacy Montera snc and does not constitute cause for termination. 
For payments received on the Thursday before Easter or after, the shipment will be postponed to the first working day after the Monday holiday. For payments received the day before or during the period of compulsory leave of Pharmacy Montera snc, shipments will be postponed to the first working day. For payments received on December 23 or after, the shipment will be postponed to the first working day after December 26. For payments received approaches for long weekends, the weekday before the weekend or after, the shipment will be delayed until the first working day. To determine when your order will be filled and will reach its final destination, you must consider the availability of the products you ordered and the delivery method you choose. 

Here's the calculation to be made: 

Availability + Timing + Timing of avoidance of transportation Time = Total Delivery 

Confirmation of the timing of order fulfillment is usually within about two working days following receipt of proof of payment upon request. Most products are available on our website within 1-2 days. working. (time required to transfer from a storage location). 

This calculation is made for immediate payment type Postepay or Paypal. 
As we approach the holiday periods listed above carefully calculated the TOTAL DELIVERY TIME and make sure that does not fall in those periods, your shipment could be delayed automatically at the end of the holiday season, starting the first working day utile.Queste information was provided to avoid unpleasant misunderstanding. 


SHIPPING RATES 

Registered Mail from 5 to 6.5 euros 

Express delivery 7 euro up to 3 Kg 


SHIPPING RATES INCLUDE: In case of payment on delivery charges for the right to mark shall be borne by the customer at the rate of 4.00 EURO. The sign, as stated in the conditions of use shall be granted only for amounts up to EUR 700.00. For shipments over 30 kg. , Agreed with us before the same and we will make a custom quote. Do not ask other than those listed as shipping would not be granted, especially after you submit your order. It should also be noted that the cost of transport costs to date relate only listed domestic shipments. 
Farmacia Montera snc reserves discretion, depending on the shipping method chosen by customer to ship items ordered by the first available courier, 
manner and timing always equal to or more favorable to customers at no additional costs charged against them. 

SHIPMENT TRACKING 

The tracking of the shipment should be expressly required only if the timing of receipt lingers longer than necessary. In this case, we will at once to provide all data to trace the shipment. 

BANK TRANSFER 

Please fax (089210097) or email (info@farmaciamontera.it) a receipt of payment. 

INSURANCE 

Please request insurance for items shipped prior to shipment. The cost of this service is 5% of the total with a minimum of € 2.60. The service includes an allowance of 10%. In case of receipt of damaged or missing due to transport or third parties unless covered by insurance, the Pharmacy Montera snc liable.